Rick's Beach House

FAQs

• 1. Can I use the facilities at the Mollymook hotels if I’m staying at the Beach Houses?

  Beach House guests are unable to use the facilities at Bannisters by the Sea and Bannisters Pavilion.

• 2. How many people does Rick’s Beach House sleep?

  Rick’s Beach House accommodates a maximum of ten adults and two children.

• 3. How far is Rick’s Beach House from the Mollymook hotels?

  Rick’s Beach House is 150 meters from Bannisters by the Sea and 1km from Bannisters Pavilion.

• 4. What time is check-in and check-out?

  At Bannisters Hotels Mollymook check-in time is 2pm and check-out is 10.30am and at Bannisters Port Stephens check-in time is 3pm and check-out is 11:00am. Late-checkouts are subject to availability on the morning of departure.

• 5. Cancellation policy/terms and conditions

  Bannisters Hotels offers various rates, packages and tariffs. As such, we have varying cancellation policies. If you have made a booking you can check your confirmation email for the cancellation policy that corresponds to your tariff. If you are yet to book, please call the reservations team of your chosen hotel for more information. Bannisters Port Stephens standard cancellation policy requires the hotel to be contacted before 5pm, 7 days prior to arrival to avoid any cancellation or no show charges. All cancellations are required in writing and will have a receipt of cancellation issued. Bannisters Mollymook standard cancellation policy requires the hotel to be contacted before 5pm, 7 days prior to arrival to avoid any cancellation or no show charges. All cancellations are required in writing and will have a receipt of cancellation issued. For prepaid, non-refundable packages such as, the Great Escape package, all monies will be forfeited in the event of a cancellation. Please call the reservation team of your chosen hotel for more information and to confirm if this is the right package type for you.

• 6. Is there a minimum stay?

  Minimum stays can apply during different times of the year. As standard, weekends require a 2 night minimum stay. Christmas Holidays are a 5 night minimum stay at Bannisters by the Sea and 3 night minimum at Bannisters Pavilion and Bannisters Port Stephens. Easter holidays and long weekends are a 3 night minimum stay.

• 7. What does ‘Check-Out Only’ mean on your website?

  Unfortunately, if ‘check-out only’ is visible on your booking screen, the dates you are trying to book are not available.