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Accessible Sunshine Coast Accommodation
Thoughtfully designed inclusive rainforest retreat offering accessible comfort and connection
At Spicers Tamarind Retreat, we are committed to providing an inclusive and comfortable environment for all our guests. Our goal is to ensure that everyone, regardless of their accessibility needs, can enjoy a memorable experience at our retreat. Below, we outline the various accessibility features and services available to assist you in planning your stay.
For more information about accessibility at our retreats feel free to contact our central reservation team.
ASSISTANCE DOGS
We welcome assistance dogs and ensure that they have the necessary accommodations to stay comfortably with their owners.
Service and culture
We place great emphasis on training our staff in accessibility awareness and inclusive service. Our team members receive ongoing training to ensure they are knowledgeable about accessibility requirements and are ready to assist guests with any special needs or requests. Room tours and specific accessibility training are provided to our restaurant team to ensure they can support all guests effectively.
We believe in fostering a culture of respect, understanding, and sensitivity towards all guests, promoting an environment where everyone feels welcome and valued.
At Spicers Tamarind Retreat, our goal is to provide an exceptional experience for all guests. We embrace the principles of accessibility and strive to go beyond mere compliance, ensuring that as many aspects of our hotel is designed to accommodate the diverse needs of our valued guests.
By offering accessible rooms and maintaining a positive approach to accessibility, we aim to create an inclusive environment where all guests can enjoy a comfortable and memorable stay.
Accessible rooms
Our accessible room is carefully crafted to provide ease of movement and convenience.
We offer one accessible bedroom in our Gardner’s Villa, equipped with the following features to ensure comfort and ease of use for all guests:
- Wider doorways: Facilitates easy movement of wheelchairs and walkers.
- Shower seat: A safe and comfortable seating option to improve accessibility in the shower.
- Grab bars: Strategically placed near the toilet for added stability.
- Ramp access: Available for easy entry to accommodate wheelchairs and other mobility aids.
To ensure your comfort and accommodate your needs, please contact us with any specific requirements you may have.
Accessibility in public areas
Wheelchair access is available to all guest areas, except the bar, cooking school, conference room, and boardwalk.
Please be advised that our car park features grey metal stones, which may present challenges for individuals using wheelchairs. Please contact us for assistance, and we will be happy to help accommodate your needs.
FOOD & BEVERAGE OUTLETS
Our restaurant, The Tamarind, is designed with the following accessibility features:
- Ramps: Ramps are available on the restaurant entrance for easy entry
- Accessible toilet: We have one public toilet in the restaurant equipped with accessibility features.
POOL ACCESS
Spicers Tamarind Retreat has a beautiful pool for guests to enjoy. However, please note that there are no wheelchair access or hoist facilities available at the pool. Guests who require assistance are encouraged to speak with our staff, who are available to provide support as needed.
