.jpg?rect=304,0,491,738&w=1024&h=1538&fit=min&auto=format)
Accessible accommodation at Spicers Sangoma Retreat
Thoughtfully designed inclusive bushland retreat offering accessible comfort and connection
At Spicers Sangoma Retreat, we are committed to providing an inclusive and comfortable environment for all our guests.
Our goal is to ensure that everyone, regardless of their accessibility needs, can enjoy a memorable experience at our retreat. Below, we outline the various accessibility features and services available to assist you in planning your stay.
For more information about accessibility at our retreats feel free to contact our central reservation team.
Accessible rooms
Our accessible room is carefully crafted to provide ease of movement and convenience.
We offer one dedicated accessible room equipped with the following features to ensure comfort and ease of use for all guests:
- Flat concrete pathway: Available for easy entry into the room to accommodate wheelchairs and other mobility aids.
- Open bathroom layout: Wider doorway and spacious bathroom to accommodate different mobility needs.
- Grab bars: Strategically placed in the shower and around the toilet for added stability.
To ensure your comfort and accommodate your needs, please contact us with any specific requirements you may have.
Accessibility in public areas
The lobby and restaurant areas are fully accessible, ensuring that guests can easily navigate these key spaces during their visit.
FOOD & BEVERAGE OUTLETS
Our dining area, Restaurant Amara, is designed with an open layout and wide spaces to accommodate wheelchairs and other mobility aids, allowing guests to comfortably sit at any table of their choice.
POOL ACCESS
Spicers Sangoma Retreat has a beautiful pool with wheelchair access for guests to enjoy. However, please note that there are no hoist facilities available at the pool. Guests who require assistance are encouraged to speak with our staff, who are available to provide support as needed.
For further details or specific accessibility needs, please do not hesitate to contact our team. We are here to ensure your stay is as enjoyable and comfortable as possible.
ASSISTANCE DOGS
We welcome assistance dogs and ensure that they have the necessary accommodations to stay comfortably with their owners.
Service and culture
We place great emphasis on training our staff in accessibility awareness and inclusive service. Our team members receive ongoing training to ensure they are knowledgeable about accessibility requirements and are ready to assist guests with any special needs or requests. Room tours and specific accessibility training are provided to our restaurant team to ensure they can support all guests effectively.
We believe in fostering a culture of respect, understanding, and sensitivity towards all guests, promoting an environment where everyone feels welcome and valued.
At Spicers Sangoma Retreat, our goal is to provide an exceptional experience for all guests. We embrace the principles of accessibility and strive to go beyond mere compliance, ensuring that as many aspects of our hotel is designed to accommodate the diverse needs of our valued guests.
By offering accessible rooms and maintaining a positive approach to accessibility, we aim to create an inclusive environment where all guests can enjoy a comfortable and memorable stay.
